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Online
Banking Security
Banking
FAQ
Q Are Valley
Savings Bank deposit accounts FDIC insured?
A Yes! Each
individual customer at Valley Savings Bank is insured by the
FDIC up to $100,000.
Q
How do I set up Direct Deposit of my payroll check?
A After your
Valley Savings Bank checking
application has been approved, you will receive Valley
Savings Bank's routing and transit number and your account
number. If your employer participates in a direct deposit
program, simply provide this information to the human
resources or payroll department at your company, and your
direct deposit will usually begin within thirty days.
Q
How do I set up Direct Deposit of my Social Security check?
A After your
Valley Savings Bank checking
application has been approved, you will receive Valley
Savings Bank's routing and transit number and your account
number. Simply contact the Social Security
Administration at 1-800-772-1213, and have your Social Security Number and account information
available to set up your direct deposit right over the
phone.
Q
Can I get information about my account by phone?
A Yes! Account
information is available with our Customer Service
Representatives during business hours at any of our offices
or ask about our Voice Response System for automated account
information 24 hours a day.
Q
What products can I apply for online?
A Check out
Valley Savings Bank's Personal
Banking page to see which accounts you can apply for
online.
Q
Can businesses have accounts at Valley Savings Bank?
A Yes! To see
what we currently offer, check out our Business
Banking page.
Q
Does Valley Savings Bank offer IRAs online?
A Yes, Valley
Savings Bank does offer IRAs online. To see what we
currently offer, visit our Personal
Banking page.
Q
Is interest paid on Valley Savings Bank checking accounts?
A Yes! If you
want a checking account that pays a market rate of interest,
call us at 330-923-0454.
Q
Can I open an account if I don't live in the United States?
What if I live in the United States but am not a citizen
yet?
A As stated on
our application, at this time, we only accept applications
from persons residing within the United States with valid
U.S. tax identification numbers (Social Security Numbers).
If you have questions, contact us. We'd like to hear from
you.
Q
Can I do all of my banking with Valley Savings Bank?
A Yes! Thanks
to the convenience of Direct Deposit and ATMs, everyday
banking activities can be performed from the comfort of
home. Contact us with questions
about your banking needs.
Q
Can I look at all of my transactions at any time?
A Yes! With
Online Banking, you have access to your account information
24 hours a day, 7 days a week!
Q
How frequently is my Valley Savings Bank information
updated?
A Valley
Savings Bank updates all customer information nightly.
Whether you access our Online Banking site or visit our
customer service department, your account information is
updated every day to reflect all account activity.
Q
Are wire transfers possible to and from my Valley Savings
Bank checking account?
A Yes! Funds
can be transferred to and from Valley Savings Bank accounts
by wire transfer or via ACH (Automated Clearing House)
debits or credits. Call our customer service department at
330-923-0454 for details.
Q
How do I make a deposit to my account from a remote
location?
A You can do
most of your banking by using direct deposit, ATMs or ACH
(Automated Clearing House) transactions. Valley Savings Bank
also offers a bank-by-mail service which allows you to mail
non-recurring deposits. Contact us
for details on a method that's best for you.
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